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Terms, Eligibility and Your Account Rights

Access to Baji Taka depends on your local law and the eligible regions we support — read these terms carefully before using any part of the platform.

Jurisdiction-Dependent AccessAccount Holder ObligationsPayment Terms ApplyAge Eligibility RequiredPolicy Updates Notified
Baji Taka Terms, Eligibility and Your Account Rights
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, need to dispute a transaction, or want to request a copy of the data we hold on your account, use one of the contact paths below. For account-specific legal queries, include your registered mobile number and a brief description of the issue so we can locate your record quickly.

Live Chat Open the chat widget from any page on Baji Taka. Describe your legal or account query and a support agent will respond directly. Available during platform operating hours.
Email Support Send your query to our support address listed in the account help section. Include your account reference and the nature of your legal question for a faster response.
Account Help Centre The help centre covers common questions about terms, eligibility, payment disputes, and account closure. Check there first before raising a formal query.
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Your account data is stored with encryption in transit and at rest. We do not share your personal details with third parties except where required to process a payment through bKash, Nagad, or Rocket, or where we are legally required to do so. You can request a summary of the data we hold on your account by contacting support — we will respond within the timeframe required by applicable law.

Data Retention We retain account and transaction records for the period required by applicable financial regulations. After that period, records are deleted or anonymised in line with our data policy.
Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from the settings page on your account.
Account Security Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze your account.
Change Requests To update your registered name, mobile number, or payment details, submit a request through account settings with supporting identity documents. Changes are reviewed before they take effect.

Common Questions About Our Legal Terms

These are the questions we hear most often about eligibility, account rights, and how our terms apply to players in Bangladesh.

Access depends on your local law and the eligible regions we support. It is your responsibility to confirm that using this platform is permitted where you are located before creating an account.

You must meet the minimum age required by the laws of your jurisdiction. We verify age during the account registration and identity check process and will close accounts that do not meet this requirement.

No. Deposits must come from a payment account registered in your own name. Third-party wallet payments are not permitted and may result in the transaction being reversed and your account reviewed.

Contact support within 30 days of the transaction in question. Provide your account reference and the transaction date. We will review the record and respond to you in writing with our findings.

Send a data request through the support email listed in the help centre. Include your registered mobile number. We will respond within the timeframe required by applicable law in your region.

We notify you via your registered contact details before any material change takes effect. Continuing to use the platform after that notice means you accept the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.